Sporting Goods Fulfillment
Sporting Goods Order Fulfillment & Distribution
Whatever you specialize in – baseballs and bats, soccer balls, golf clubs, football equipment, basketballs, skateboards, snowboards, you name it – IFS can provide the fulfillment services you need to provide your customers with a winning season.
With over 900,000 cubic feet of warehouse space, an experienced fulfillment team that provides excellent pick/pack/ship services and an automated shipping system, your sporting goods products will be on their way efficiently and cost-effectively when shipped from our Midwest location in Kansas City, Missouri.
What’s more, our ecommerce knowledge and dedication to excellent service combined with our team’s Midwestern work ethic will help you beat your competition in whatever sport your business supports!!
We also provide the following services to meet your fulfillment needs:
Accurate Order Fulfillment – Your customers’ orders will be downloaded and processed directly from your website on a daily basis, allowing you to focus on other important aspects of growing your business. And thanks to our 99.873% accuracy rate, you can rest assured your customers will receive the merchandise they ordered on time – whether for practice or the big game or event. Plus, our detailed reporting system allows you to keep track of your orders 24/7.
Our “high touch” Call Center is focused on you – You will have a full-time, dedicated Account Manager on your IFS team who will be the primary contact with your customers. With first-hand knowledge about your products and your account, your Account Manager will be in touch with you on a regular basis to keep you apprised of inventory levels, customer concerns or other general account issues.
In addition to accurately filling your customers’ orders and answering their questions, our Call Center staff is also trained to cross-sell and up-sell, which can often mean a healthy increase to your average ticket sale.
Inventory Management – To help ensure that you are always able to meet your customers’ product needs – we will carefully manage your inventory and let you know when you reach your minimum replenishment threshold.
Secure Order Processing – We are in compliance with the latest Payment Card Industry-Data Security Standards and – when requested – will process your customers’ credit cards securely and safely. PCI compliance includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures intended to proactively protect customer account data.
Timely/Economical Shipping – Because we are located in the heart of the U.S., we can provide faster delivery and lower freight costs than fulfillment providers located on either coast, whether you are shipping across the country or around the world.
Seasonal Surge Capabilities – If your products are season-specific, you can rest assured that we have a team of associates who are always ready to make sure your customers’ orders are filled quickly and accurately. Our highly educated, extensively trained workforce is available throughout the year, whether during the busy holiday shopping seasons or whenever demand is high for your specific products.
If you’d like to know more about how Innovative Fulfillment Solutions (IFS) can help you more effectively manage your sporting goods order fulfillment, be sure to complete this form or call toll-free 1-888-275-3000, Monday through Friday, 8 a.m. to 5 p.m. Central Time.