Leadership

IFS Leadership Team

At IFS, you will find our senior management team to be specialists in operations, logistics, distribution, customer service and information systems. Our combined years of experience, along with our commitment to providing clients with the utmost in service and support, can help you achieve greater product fulfillment results, while saving you time and money.


Matt McCoyMatt McCoy

General Manager

Matt brings 23 years of logistics, supply chain management and optimization expertise, as well as domestic and international solution development experience to IFS. Prior to joining the company, he was a logistics services consultant. Matt has held leadership positions for local and national logistics services providers. His international experience includes developing and managing strategic partnerships, including an expansion into the Asia-Pacific market for one of the largest transportation service providers in the world. Matt has a Bachelor of Science degree in agricultural economics as well as an MBA in management.

Sean MuellerSean Mueller

Director of Business Development and Solutions at Symbia Logistics

Sean is Director of Business Development and Solutions at Symbia Logistics. He has been working in eCommerce and fulfillment for more than 20 years, developing technical and operational solutions for global companies. Sean studied Supply Chain Management at Michigan State University and is passionate about implementing new technologies to support the growing global demand for multichannel logistics solutions. Over the years, Sean has founded multiple nonprofit organizations. His latest pursuit is an initiative in Detroit to connect eCommerce startups to the resources and tools they need to meet their full potential.

Karla CarsonKarla Carson

Director of Client Services

Karla – who joined IFS in 2000 and was promoted to her current position in 2006 – has made a significant contribution to the company’s growth. With years of sales, customer service and product distribution experience – along with exceptional organization skills – Karla makes certain that IFS clients receive the highest possible level of service. Karla assesses each client’s operational needs, establishes procedures to ensure our workflow for that client is both efficient and cost-effective, and ultimately follows through with each client to not only meet their needs but exceed their expectations.

Harry DouglasHarry Douglas

Data Administrator

With years of Information Technology experience, Harry joined IFS full time in 2004 as Data Administrator, after serving as a consultant to the company for three years. With a deep understanding of IT systems analysis, database development and network administration, Harry supports the company’s internal user group, manages client databases, and interfaces with clients and their web developers to assure the integrity of incoming data.

Ronald MardenRonald Marden

Consulting Engineer and Business Partner

Ron brings more than 30 years of engineering experience to IFS that he gained while working for major US companies. Since joining IFS in 2000, he has provided highly qualified project and industrial engineering support to IFS and its clients. Ron develops “least cost” fulfillment systems prior to the proposal stage, which enables IFS to reduce the cost of fulfillment for its clients. Ron has a Bachelor of Science degree in electrical engineering.

Debbie HagenDebbie Hagen

Marketing Consultant and Business Partner

A former satisfied client, Debbie sold her catalog business in 1999 to a company that remained a satisfied IFS client for the next five years. Since then, Debbie has continued to work with IFS from the other side of the desk. With more than 30 years of experience, Debbie provides marketing, public relations and communications support to IFS and its client companies.

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