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 Turning over some or all of the "back-end" operations of your business to a professional fulfillment service allows you to do what you do best…run your business. Here are several other reasons to consider outsourcing your fulfillment: Big savings on overhead costs You can save money by not hiring additional employees when you really don’t need them. That means you’ll save on labor as well as office space. In fact, you may not need an office at all…some of our clients are virtual companies that rely on us for nearly 100% of their operational needs! So before you sign a lease or hire employees, consider the benefits of paying for the space and labor you need on a per order basis. Lots of flexibility We’ll work with you in a variety of ways including: • one-time project basis; • short-term program (seasonal or two to three months); or • long-term, on-going program. Let us know what your needs are, and we’ll do our best to structure a fulfillment program just right for you.  We make it easy for your customers to orderYou need to accept orders from your customers via all mediums – Web, phone, mail and fax – and that’s not always as easy as it sounds. • Do you have enough phone lines and operators to handle peak volumes? You’ll want to be certain your customers aren’t on-hold for several minutes. • Are you prepared to monitor your Web site every few hours? Online customers expect prompt response…don’t disappoint them. • Don’t want to hassle with Business Reply Mail? Don’t worry – we do it all the time. And you can use our postal indicia for your outgoing mail. Give your customers quick turnaround Today’s consumers set their standards by the Amazon.com’s, Lands End’s and L.L. Bean’s of the world, which means order today, it will ship today, and you’ll have it tomorrow. Asking them to wait two weeks for an order or 10 days for additional information is unacceptable. At IFS, we ship 99% of all orders the same day they are received, and 100% within 24 hours.  Save on warehouse space and storage capacityIf you aren’t in need of several thousand square feet of space, a small warehouse facility can be hard to find, and in most cases you will be asked to sign a long term lease (three to five years). Outsourcing can keep you from being forced to lease a facility with more room than you initially need or for longer than you are comfortable. No need for extra help during your peak season Does your business peak at certain times throughout the year? If so, no need to worry about staffing up…we’ll handle that for you! Get lots of shipping options We ship daily via FedEx, UPS, RPS, DHL, and the U.S. Postal Service, so we’ll make certain your packages get anywhere in the world in the best, most cost-effective way possible. Boost your campaign response It has long been proven that a strategically timed follow-up phone call can significantly boost response -- and sales -- for a direct mail campaign. Our professional Call Center staff will ensure your outbound call program achieves the results you’re looking for. Make your trade show more effective Our trade show program ensures that all the leads you get are responded to promptly. Whether it’s a letter, a literature request, or a complete set of product samples, we’ll make your trade show efforts far more successful. No more hassles with returned merchandise We’ll receive your returned goods and process the paperwork immediately, so you’ll always know the status of your inventory levels.  The bottom line? No more headaches!If your company’s back-end fulfillment issues are giving you a major headache, take two…minutes, that is…and browse through our Web site. Then give us a call. We’ll guarantee you no more headaches! |
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