Order processing - We'll download the orders from your Web site and process them hourly. Transactions include credit card authorization and capture, and deposits directly to your merchant account.

• In-bound tele-services support - for Web site customers who prefer to place their orders via your toll-free number.
• On-line ordering - for those who order directly from your Web site.

Web-enabled customer service - When it comes to a customer's concern, you want to provide a prompt, courteous response. We'll take excellent care of your customers, either online or through our Call Center, so you can focus on increasing sales.

Product fulfillment - We'll warehouse, manage and fulfill your inventory. All incoming product is inspected for accuracy, and secured storage is available for high value inventory. Our shipping system automatically creates a pick ticket and label, and is compatible with all major carriers, so shipping is accurate (99%+ accuracy rate), fast (most orders are shipped the same day) and efficient. Expedited shipping is always available.

Order confirmation - Every E-commerce order receives an order confirmation via email, including a tracking number and ship date.

Inventory management - As we process your orders, you'll receive sales transaction reports and inventory updates. Detailed inventory reports will also be generated daily, weekly or monthly, according to your needs.

Minimum replenishment levels - Our system will automatically alert us when your inventory reaches its re-order point for each sku offered.