Supporting Expectant and New Mothers with 
Skin Care Products that Pamper and Protect
Belli offers physician-formulated products for the unique skin care concerns of pregnant women, new mothers and their babies. Belli’s higher safety standards include teratology screening – an innovative process that helps women avoid topical ingredients linked to birth defects or miscarriages.
In early 2009, Belli’s management team decided it was time to engage a professional third party resource to manage its customer service and product fulfillment. Belli President Annette Rubin spoke with Innovative Fulfillment Solutions (IFS) President Keith Milburn since IFS was already managing the customer service and fulfillment for Kelo-cote®, a sister company. Before long, Belli had become another IFS cosmeceutical client.
“I have really enjoyed working with IFS over the past few years,” said Mrs. Rubin. “As a small company, Belli relies upon IFS as our e-commerce partner and we turn to their expertise in online order processing and fulfillment. They have such a great can-do attitude. There’s never a problem too big that they can’t handle.”
IFS serves nutraceutical and cosmeceutical e-commerce companies around the country and across the globe. IFS has specialized in offering “high touch” customer service and product fulfillment for nutraceutical and cosmeceutical clients since 1999. With significant temperature-controlled storage, cost-effective packaging, a number of shipping options and an ideal location in the center of the U.S. (making shipping faster to both coasts), it’s no wonder IFS has become recognized as the industry leader in nutraceutical and cosmeceutical fulfillment.
Mrs. Rubin added, “We have peace of mind knowing that IFS is skillfully managing Belli orders and promotions on the back-end of our website. This has been a tremendous help and allows us more time to focus on sales and marketing efforts.”
Mr. Milburn commented, “It has been a real pleasure working with the team at Belli. The company has grown significantly and it has been exciting to grow with them. We look forward to continuing to support their expansion plans in the coming months and years.”
Mrs. Rubin concluded, “My team and I have been extremely satisfied with the top-notch customer service we receive from the IFS staff. They have incredible lines of communication. You always feel like a priority and I’m happy to know that level of service extends directly to our customers. IFS consistently delivers timely results for Belli and we consider them an asset to our business.”
For more information on Belli, visit www.belliskincare.com.